|
|
Dynamics 365 Managed Support
|
|
Dynamics 365 Managed Support

Dynamics 365 Managed Support

Support and enhance your Dynamics 365 implementation with a managed services package.

Focus on running your business while we take care of Dynamics 365 maintenance

From feature updates to business process changes, Dynamics 365 requires ongoing support to prevent business interruptions and complications you don’t want to be solving yourself.

Are you prepared to support Dynamics 365?

  • Can you fix issues before they happen?
  • Take advantage of new features?
  • Nimbly refine your business processes?
  • Prioritize enhancements?
  • Support your users?

We can help with ongoing managed support.

Work with a dedicated Dynamics 365 consultant

A customizable managed support package with a dedicated consultant gives you peace of mind that your Dynamics 365 implementation is always up-to-date with the latest features and enhancements.

Your consultant is available to your entire team of users.

DYNAMICS 365 MANAGED SUPPORT SERVICES

Schedule regular
needs assessments

Implement newly
released features

Add new automations to
enhance effectiveness

Reflect internal business
process changes

Answer user
support questions

Offer ongoing
training

Onboard
new users

Make necessary and
recommended updates

Maintain system
security

Why subscribe to managed support services?

When I contact Dominic Systems, I always know that I will receive prompt, courteous, and skilled service. They are the best choice for all of your Dynamic 365 needs!

– KAREN BEBOW, POWELL FABRICATION & MANUFACTURING LLC

DYNAMICS 365 MANAGED SUPPORT PACKAGES

Choose from a range of managed support packages based on your business needs.

Ad hoc
Essential
Growth
Enterprise
Strategy meetings
Per project
Annually
Quarterly
Monthly
Support hours/month
Custom
10 hours
25 hours
50 hours
Maximum D365 user count
Custom
20 users
50 users
100 users
Support priority
Best effort
3
2
1
Response time
1-4 hours
(8am–8pm EST)
4 hours
(8am–8pm EST)
1 hour
(8am–8pm EST)
1 hour
(24/7/365)
Case portal access
Self-service KB
System improvements
Support calls
Virtual D365 license management
Enhanced support call escalation
Overage rate
$225/hour
$185/hour
$165/hour
$145/hour
Subscription Price
Custom
$1,850/month
$4,125/month
$7,250/month

Let’s talk about Dynamics 365 support

Fill out the form to tell us about your company and the managed support package that best fits your needs. We’ll follow up with a no obligation free consultation to define the next steps for getting started.

Skip to content