Dynamics 365
Managed Support

Support and enhance your Dynamics 365 implementation with a managed services package.

Focus On Running Your Business While We Take Care of Dynamics 365 Maintenance

From feature updates to business process changes, Dynamics 365 requires ongoing support to prevent business interruptions and complications you don’t want to be solving yourself.

Are you prepared to support Dynamics 365?

  • Can you fix issues before they happen?
  • Take advantage of new features?
  • Nimbly refine your business processes?
  • Prioritize enhancements?
  • Support your users?

We can help with ongoing managed support.

Working Employer

Work with a dedicated Dynamics 365 consultant

A customizable managed support package with a dedicated consultant gives you peace of mind that your Dynamics 365 implementation is always up-to-date with the latest features and enhancements.

Your consultant is available to your entire team of users.

Working Employer

Dynamics 365 Managed Support Services

Schedule regular needs assessments

Implement newly released features

Add new automations to enhance effectiveness

Reflect internal business process changes

Offer ongoing training

Onboard new users

Make necessary and recommended updates

Maintain system security

Add new automations to enhance effectiveness

Why subscribe to managed support services?
  • icon Your dedicated consultant learns your company and processes—no need to hire a dedicated administrator.
  • icon Flexibly scale users and data usage as to proactively manage long term costs.
  • icon Eliminate unexpected expenses.
  • icon Enhance business process efficiency with regular assessments.
  • icon Guarantee D365 business continuity and peace of mind.
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When I contact Dominic Systems, I always know that I will receive prompt, courteous, and skilled service. They are the best choice for all of your Dynamic 365 needs!

Karen Bebow

Powell Fabrication & Manufacturing LLC

Dynamics 365 Managed Support Packages

Choose from a range of managed support packages based on your business needs.

  Ad hoc Essential Growth Enterprise

Strategy meetings

Per project




Support hours/month


10 hours

25 hours

50 hours

Maximum D365 user count


20 users

50 users

100 users

Support priority

Best effort




Response time

1-4 hours
(8am-8pm EST)

4 hours
(8am-8pm EST)

1 hour
(8am-8pm EST)

1 hour

Case portal access

Self-service KB

System improvements

Support calls

Virtual D365 license management

Enhanced support call escalation

Overage rate





Subscription Price






Let’s Talk About
Dynamics 365 Support