Frequently Asked Questions

What is CRM?
Can we import my data into CRM?
What is a Microsoft Partner?
Do I need a Microsoft Partner for my CRM Online Account?
Can I use Microsoft Dynamics CRM Online on my Mac?
Who hosts my CRM Online data?
Can I use CRM Online on a tablet or smart phone?
Is it possible to see a demonstration?
Does CRM Online include sample data?
What is the best solution for social media analytics and tracking within Microsoft Dynamics CRM Online?
What happens to my data when I cancel my subscription?
How do I back up my data?

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