They say, “what’s in a name”? Well, a lot actually! If you are a parent, you will know how agonizing it can be to give your new baby the right name. You can’t give them something they’ll be made fun of… or will offend anyone… or has initials that spell something embarrassing… or reminds you of a mean kid you used to know at school. Then you also have to be clairvoyant and predict how your child may look in 30 years and consider if that name will still suit them. You have no idea if they are going to become a computer programmer or a lawyer or a performer with Cirque du Soleil! How can you pick a name to suit every eventuality?!
The same is true of business and software names. Programmers and marketing departments can spend hours… no, days…no, months(!) thinking of the perfect name for their hard work. And then, time moves on and their program changes… it evolves… and the original name just doesn’t work as well anymore.
Well, for that (kind-of) reason, Microsoft have decided to do a few name changes for their 365 offerings.
Office 365 has evolved and gone a long way beyond the original suite of traditional office programs. The name no longer did justice to the range of apps and services that now fall under the subscriptions’ vast umbrella. Plus, Microsoft recently introduced a brand new set of offerings aimed at the consumer market, in their Microsoft 365 Personal and Family Subscriptions.
Here are the changes:
Some plans not changing, though.
So… as a 365 business user, what does that mean for you?
Not a lot really! There are no pricing or feature changes. The changes will happen automatically, so you will just see what you are using referred to by a different name: Microsoft 365 Business Plan.
When is this happening?
The new Microsoft 365 Business Plans names will take effect on April 21, 2020.
Did you know that ChatGPT is built into Microsoft Viva Sales and it’s already included in your Dynamics 365 Enterprise or Premium Subscription? In fact, Viva Sales is a companion integration for any Dynamics user! Now your sales team can quickly and easily respond to sales emails with AI-generated messages from ChatGPT. Make sure your teams know how to take advantage of this service—because your competitors already are. Believe it or not, this email was generated by ChatGPT using data in Dynamics365: What is Viva Sales? Viva Sales is a responsive AI service that takes data from your CRM system to create a personalized response to your clients, saving your sales team a tremendous amount of time! Instead of writing out a response that takes a lot of time and effort, Viva Sales uses ChatGPT to combine customer and product information found in Dynamics 365 with the specific email context to create a response for your sales team. It is the ultimate email crafting service that is practical and easy to use. See how Viva Sales works in this video How to Take Advantage of ChatGPT and Microsoft Viva Sales Anyone with an active Dynamics 365 subscription can take full advantage of Viva Sales. It is the perfect, simple addition for any small to medium size business. It won’t cost your company a dime to access this feature, and Dominic Systems can show you how to best leverage it with your business practices. You do not need to purchase any extra licenses; it is already available to you! Viva Sales Benefits ・Viva Sales is connected to your CRM system, so it contains all your customer and product information ・Saves a significant amount of time for your Sales team ・Reduces manual effort ・Guides email responses to efficiently deal with client’s concerns or questions ・Viva Sales will store and update new insights directly back into your CRM system ・Better data capture ・Intelligently automates customer updates ・Boosts collaboration and productivity Viva Sales Features ・Azure Open AI Automatically suggests a reply enriched with the content from your CRM system ・Can craft your own message with Viva Sales using keywords, instead of using their prebuilt reply ・Includes pre-set options to help guide user responses ・Conversational intelligence It is time for your team to hop on board with this easy-to-use and simple Dynamics 365 feature aimed to boost productivity and efficiency. Transform Your Sales Process With Microsoft Viva Sales and ChatGPT Schedule a consultation and learn how we can implement Viva Sales with your Dynamics 365 system!
Chilliwack, BC: The Chilliwack MS Golf Tournament is back for its fifth year at the Cheam Mountain Golf Course on September 12, hosted by Dominic Systems and Manulife Securities. The event hopes to raise $15,000 to support the Multiple Sclerosis Society of Canada; last year the event raised $10,000 for this cause. Ray Murrell from Dominic Systems was inspired to host this charity golf tournament to support his wife, Patricia Murrell, who has been living with an MS diagnosis for the past 20 years and now uses a wheelchair to help manage her symptoms.“The MS Society not only contributes to the long-term goal of finding a cure for Multiple Sclerosis, but they are also a lifeline for thousands of Canadians living with this devilish disease. Every dollar really helps someone in need!”- Ray Murrell, CEO, Dominic Systems On average, every day around 12 Canadians are diagnosed with Multiple Sclerosis, a chronic autoimmune disease of the central nervous system, including the brain, spinal cord and optic nerve, MS can affect vision, memory, balance, and mobility. In fact, Canada as a country has one of the highest incidences of Multiple Sclerosis in the world: over 100,000 Canadians currently live with MS. Events like the Chilliwack MS Golf Tournament help the MS Society come closer to answering questions about MS by providing funds for research and resources for those affected. Funds raised at these kinds of events have provided wheelchairs and other equipment, care, education and counselling for MS Patients and their families.“The MS Society’s mission to empower the MS community to create positive change is made possible through community-led events like the Chilliwack MS Golf Challenge. Your fundraising will support MS research, advocacy efforts, and programs and services essential to changing the lives of Canadians affected by MS. We are grateful for the support of the entire Chilliwack Golf community and together we move one step closer to realizing our vision of a world free of MS.” – Meredith Bongers, Senior Director, Community – Western Canada Register for the Chilliwack MS Golf Tournament to support this important cause while enjoying a fun day of golf and a meal together. Where: Cheam Mountain Golf Course When: September 12, 2022, at 9am – 6pm PST For more information about how to register and prices, please visit the Chilliwack MS Golf Challenge website: https://www.chilliwackmsgolf.com/ Please share this event with friends, family, co-workers, as well any golf enthusiasts that want to spend a great day on the golf course in Chilliwack while supporting MS. If you have a business or know a business interested in sponsoring or supporting this event, please reach out for more information about sponsorship opportunities. View Sponsorship Packages About Dominic Systems: Dominic Systems is a Dynamics 365 Customer Engagement (CRM) Implementation and Services company with a specialization in SYSPRO ERP Integration https://www.dominicsystems.com/ About Manulife Securities: Manulife Securities Incorporated is one of Canada’s foremost independent investment dealers and provides clients with choices tailored to fit their financial goals and advanced investment needs https://www.manulifesecurities.ca/clients.html Press Contact: Ray Murrell, CEO of Dominic Systems Phone: 604-617-3704 Email: email@example.com
What will happen after the COVID-19 crisis? Right now, we are all (understandably!) focused on protecting our loved ones, fighting the spread of the virus, and dealing with the immediate fallout in our jobs, businesses, and communities. BUT when life starts to return to normal, what will this new “normal” look like and how are we going to have to adapt? I do not have a crystal ball (ah… if only…), but there are a couple of things that I am predicting… 1. Many of those employees and contractors that were told to work from home will find they LIKE it. 2. Many of those employers that were forced to have their staff work remotely will find that (sometimes to their surprise), their people were more responsible, efficient and productive (oh… and they did not have to provide space, coffee, power etc, reducing overhead costs). In other words, some of those people forced to work off site will probably stay there! As we get our heads above water and start looking beyond immediate survival, we should plan for this potential (accelerated) shift in mindset – a mindset that has already seen a gradual change over the past 10 or 20 years but could now show a sudden larger surge in popularity. Being techies, we naturally focus on the technology that can enable remote workers to communicate, collaborate, be accountable, and be productive without being chained to a traditional work environment. Microsoft Dynamics 365 and Office 365 are two of the strongest toolsets that we feel can really help keep us all efficient and connected (not to mention somewhat sane!). What other tools does your manufacturing company recommend? Please add your comments and tell us how technology was/is/will be helping you and your team in this new paradigm.