Dominic Systems Unveils SugarCRM–SYSPRO Connector: Powerful ERP–CRM Integration for Smarter Sales and Service
Dominic Systems Unveils SugarCRM–SYSPRO Connector: Powerful ERP–CRM Integration for Smarter Sales and Service
Dominic Systems is proud to announce the launch of its newest connector — a seamless,
two-way integration between SugarCRM and SYSPRO ERP. This easy-to-use integration
helps manufacturers and distributors work smarter by connecting their Customer
Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems for
better efficiency, insights, and automation.
Why SugarCRM–SYSPRO Integration Matters
In today’s fast-paced business environment, siloed data is a barrier to productivity and
profitability. Our SugarCRM–SYSPRO connector removes that barrier by enabling near
real-time, bi-directional data sharing between sales, service, and operations teams.
With this integration, companies can:
Improve accuracy, eliminate duplication, and reduce operational costs
- Eliminate manual data entry across systems
- Give sales and service teams instant access to up-to-date customer, inventory,
pricing, and order history information - Automate quotes and customer follow up created in SugarCRM with SYSPRO sales
orders for processing - Predict customer needs using SugarCRM’s AI insights drawn from SYSPRO data
- Improve accuracy, eliminate duplication, and reduce operational costs
Turn Features into Business Benefits
Too often, integration features are showcased without connecting the dots to what they
actually mean for the business. Here’s how Dominic Systems helps translate technical
capabilities into clear commercial value:
Feature
Near real-time syncing of products,
accounts, and sales orders
AI-powered cross-sell/upsell from
SugarCRM
Inventory lookups and delivery forecasts
from SYSPRO
Automated alerts for credit holds or
inventory status
Business Benefit
Shorter sales cycles, fewer order errors,
improved customer trust
Higher average order value and smarter
pipeline management
Fewer stockouts, better fulfillment,
reduced customer loss
Proactive customer service and risk
mitigation
Use Case: Sales Reps Empowered to Sell Smarter
Imagine a sales rep checking availability on a high-volume product during a customer call
— and being able to confirm delivery dates immediately, without switching systems. Add to
that predictive suggestions for upsell items based on historical SYSPRO data. This isn’t a
future vision — it’s what the SugarCRM–SYSPRO connector delivers today.
Integration Scenarios Include:
- Syncing contacts, accounts, and reps across SYSPRO and SugarCRM
- Creating SYSPRO sales orders directly from CRM quotes or opportunities
- Uploading product catalog items from SYSPRO into SugarCRM
- Scheduling automated follow-ups and workflows
- Alerting managers when accounts are on hold
- Publishing near-real time inventory availability numbers in SugarCRM
- Replicating complex SYSPRO Pricing in SugarCRM for the Sales teams
Commercial Advantages at a Glance
- Reduced administrative burden and staff overhead
- Improved data accuracy and faster decision-making
- Scalable automation with fast time-to-value
- Higher sales productivity through system intelligence
- Rapid ROI from minimized custom development
Looking Ahead
Dominic Systems is continuing to expand its ERP–CRM connector suite.
Ready to Experience Seamless Integration?
If you’re looking for a cost-effective, and business-friendly integration between
SugarCRM and SYSPRO, Dominic Systems has your solution. Let your sales and service
teams work smarter, not harder.
Contact us today to schedule a demo or learn more
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