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Unlock ChatGPT for Sales Emails With Microsoft Viva Sales and Dynamics 36

April 17, 2023

Did you know that ChatGPT is built into Microsoft Viva Sales and it’s already included in your Dynamics 365 Enterprise or Premium Subscription? In fact, Viva Sales is a companion integration for any Dynamics user! Now your sales team can quickly and easily respond to sales emails with AI-generated messages from ChatGPT. Make sure your teams know how to take advantage of this service—because your competitors already are.

Believe it or not, this email was generated by ChatGPT using data in Dynamics365:

 

What is Viva Sales?

Viva Sales is a responsive AI service that takes data from your CRM system to create a personalized response to your clients, saving your sales team a tremendous amount of time!

Instead of writing out a response that takes a lot of time and effort, Viva Sales uses ChatGPT to combine customer and product information found in Dynamics 365 with the specific email context to create a response for your sales team.

It is the ultimate email crafting service that is practical and easy to use.

See how Viva Sales works in this video

How to Take Advantage of ChatGPT and Microsoft Viva Sales

Anyone with an active Dynamics 365 subscription can take full advantage of Viva Sales. It is the perfect, simple addition for any small to medium size business. It won’t cost your company a dime to access this feature, and Dominic Systems can show you how to best leverage it with your business practices.

You do not need to purchase any extra licenses; it is already available to you!

Viva Sales Benefits

  • Viva Sales is connected to your CRM system, so it contains all your customer and product information
  • Saves a significant amount of time for your Sales team
  • Reduces manual effort
  • Guides email responses to efficiently deal with client’s concerns or questions
  • Viva Sales will store and update new insights directly back into your CRM system
  • Better data capture
  • Intelligently automates customer updates
  • Boosts collaboration and productivity

Viva Sales Features

  • Azure Open AI Automatically suggests a reply enriched with the content from your CRM system
  • Can craft your own message with Viva Sales using keywords, instead of using their prebuilt reply
  • Includes pre-set options to help guide user responses
  • Conversational intelligence

It is time for your team to hop on board with this easy-to-use and simple Dynamics 365 feature aimed to boost productivity and efficiency.

Transform Your Sales Process With Microsoft Viva Sales and ChatGPT

Schedule a consultation and learn how we can implement Viva Sales with your Dynamics 365 system!

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