Syspro Virtual Town Hall

Customer-led discussion. What's next for Syspro customers? Compare notes, share projects, and explore new ideas, with no hard sell.

Date/Time: Wednesday, September 16, 2026 — 8:00 AM to 9:30 AM (Pacific Time)

Format: Microsoft Teams (virtual) 

The conversation around Syspro licensing is no longer the whole story.

Many organizations have now made decisions, started projects, tested new approaches, and begun exploring how Syspro fits into broader strategies around automation, integrations, reporting, and AI.

That’s why Dominic Systems is hosting a third Syspro Customer Town Hall.

This session isn’t focused on licensing updates alone. It’s focused on what customers are doing next, what projects have started, what solutions are emerging, and how organizations are thinking about getting more value from their Syspro data.

Whether you’re evaluating options, launching new initiatives, or simply curious about what other Syspro customers are doing, this is an opportunity to learn from your peers.

What this is

This is not a sales webinar.

 

It’s a customer discussion forum focused on Syspro customers learning from other Syspro customers through practical conversations, shared experiences, and peer-to-peer knowledge sharing.

 

While we’ll spend a few minutes checking in on the licensing situation, the primary focus will be what organizations are doing moving forward, including AI, integrations, reporting, workflow modernization, and other projects that have emerged in response to recent changes.

Polls will be used throughout the session to gather feedback and compare perspectives across participating organizations.

 

VARs and implementation partners may attend, but the focus remains on customer experiences and peer learning.

Who should attend

This town hall is designed for Syspro customers across:
 
  • IT leadership and systems owners 
  • Finance and budgeting stakeholders  
  • Operations leaders impacted by user access decisions 
If your organization has been evaluating alternatives, launching new projects, exploring AI opportunities, or rethinking how employees access Syspro information, you’ll likely hear ideas and experiences that are relevant to your situation.

Whether you’ve attended previous Town Halls or this is your first one, you’ll quickly get up to speed through the shared experiences of other Syspro customers.

What we’ll talk about

Bring your questions, experiences, or simply listen in.

Discussion topics will include:

  • Quick licensing reality check and recent developments
  • Approaches customers are considering to mitigate licensing impacts
  • Reducing ERP dependency for inquiry-only users
  • AI initiatives using Syspro data
  • Reporting, integration, and workflow modernization projects
  • Customer experiences with tools such as DataSwitch, CRM, warehouse solutions, and reporting platforms
  • The future of the Syspro customer community
  • Live audience polls and discussion

Conversation starters

  • Has anything materially changed since July? · Have you launched any new projects because of the licensing changes?

  • How are you handling inquiry-only users?

    Are you using Syspro data with AI yet?

  • What business problems are you trying to solve with AI

  • What tools or platforms are you evaluating alongside Syspro?

Format & flow

  • Customer-led town hall discussion

  • Moderated Q&A and roundtable conversations

  • Peer learning and experience sharing

  • Interactive polls throughout the session

  • No hard sell

FAQ Section

Is this a sales pitch?
No. This is a customer-led discussion forum focused on Syspro customers learning from one another.

Will licensing be discussed?
Yes. However, the primary focus is on what organizations are doing next and the projects, strategies, and technologies being explored in response.

Can VARs/partners attend?
They may attend, but the focus remains on Syspro customers and customer experiences.

Do I have to speak?
No. You’re welcome to simply listen, participate in polls, or contribute to discussions if you’d like.